1. Eligibility for Returns
At Shree Radhe Traders, we strive to provide the best beauty products. However, if you are not satisfied with your purchase, we accept returns under the following conditions:
- Returns must be requested within 7 days of delivery.
- The product must be unused, unopened, and in its original packaging.
- A valid order number and proof of purchase are required for processing the return.
- Due to hygiene reasons, used cosmetic products cannot be returned.
2. Non-Returnable Items
Some items are not eligible for returns, including:
- Opened or used beauty and cosmetic products.
- Gift cards, promotional items, or free samples.
- Clearance or final sale items.
3. Refund Process
Once we receive your returned product and inspect it, we will notify you about the refund status. If approved, refunds will be processed within 5-7 business days and issued to the original payment method.
4. Exchanges
If you receive a damaged or defective product, we will happily exchange it. To request an exchange, please contact us within 48 hours of receiving your order.
5. How to Initiate a Return
To start a return, please email us at support@shreeradhetraders.in with the following details:
- Your order number
- A brief explanation of the return reason
- Photos (if applicable) of damaged/defective items
Once your request is reviewed, we will provide return shipping instructions.
6. Contact Us
For any questions or concerns, feel free to reach out:
📧 Email: support@shreeradhetraders.in
🌐 Website: https://shreeradhetraders.in/
📞 Phone: +917060741866
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